The ____ approach studies how our genes, hormones, and nervous system interact with the environment to influence a variety of mental processes and behaviors.

Although both Skinner and Freud believed that humans are not in control of their behavior, Skinner was more optimistic because he suggested that

a) compared to animals, humans do have some control. b) humans are content knowing that they lack control. c) humans could be controlled more effectively through technology. d) humans might gain a measure of control through self-understanding.

Rules that govern behavior and apply to all members of a group are called __________

a. roles b. patterns c. laws d. norms