Once a speaker has discovered the common knowledge and experience shared by the listeners, she

When you come into a lecture hall early, place your books and jacket on a seat, and then go out to talk with friends, you have engaged in behavior best described as __________

a) dominance b) transactional c) relational d) territorial

People forget 50% of a speaker's information immediately after listening to it and they forget another 50% of that within eight hours

Indicate whether the statement is true or false.