Describe the role that perception plays in conflict and how parties can overcome perception problems
What will be an ideal response?
Answer:
Conflict often occurs and continues because the parties perceive that their interests are incompatible. It is usually this perception that causes the parties to avoid conflict altogether, compete aggressively, or seek compromise solutions that leave them only partially satisfied. What is needed instead is some way to overcome the perceptions that the parties have about each other and their reasons for engaging in conflict to explore whether they, in fact, have interests that are compatible and can be reconciled. These perception problems can be overcome through open communication and a willingness to collaborate.
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