The Baldrige Criteria for performance excellence consist of a non-hierarchical set of categories, items, and areas to address

a. True

b. False

Indicate whether the statement is true or false

False

Business

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In order to perform internal analysis of preferences, both preference and perception data must be obtained

Indicate whether the statement is true or false

Business

A basic characteristic of data transmissions is that they tend to be ________, which means that the data are sent in ________, not as a continuous stream, like most voice communications

A) bursty, bursts B) memorial, memories C) bunchy, bunches D) diverse, diversions

Business