Sharon is a college professor and always smiles when greeting students in her office regardless of whether they are there to get extra help on an assignment or complain about a grade. Sharon could be described as which type of expressor?

a. revealing
b. ever-ready
c. substitute
d. blanked
e. frozen-affect

b

Communication & Mass Media

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Maslow's hierarchy of needs asserts that basic human needs must be satisfied before listeners can be motivated respond to higher needs. These basic needs are

a. physiological. b. safety. c. social. d. psychological.

Communication & Mass Media

Determining how much information to present in a training session is dependant upon the needs of the trainees

Indicate whether the statement is true or false.

Communication & Mass Media