What might happen if a medical office had non-medically trained staff offering triage services and information to patients?

What will be an ideal response?

This situation could cause a patient safety issue if a non-medically trained staff person were operating outside the scope of practice.

Health Professions

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What is the most important criterion used by the medical assistant when choosing which patient position should be used for a particular exam?

A) One that is most comfortable for the patient B) One that is conducive to the type of exam being performed C) One that is easy to place the patient in D) None of the above

Health Professions

The role of a(n) ________ is to facilitate communication between parties who are having a disagreement, assist them in focusing on the real issues, and attempt to reach conflict resolution. 

Fill in the blank(s) with the appropriate word(s).

Health Professions