You are caring for a seven-year-old female who was run over by the neighborhood ice cream truck. Other than some abrasions, the patient appears to have an isolated right femur fracture. The child is sobbing and uncooperative, and her mother is nearly hysterical, pleading with you not to let her daughter die. Your partner and the first responding engine crew are caring for the patient. Which of

the following is the best way to gain control of this situation?

A) Let the mother know that you and your partner are paramedics with special training in caring for injured children. Tell her you will be stabilizing her daughter's leg to reduce her pain and that it would be very helpful if she could get a favorite toy for her daughter to take to the hospital with her.
B) Let the mother know it is natural to feel guilty when her lack of supervision led to her daughter's injury. Tell her that her daughter is probably not going to die but that it's hard to say right now if her leg is permanently damaged.
C) Tell the mother it is obvious from her daughter's screaming that she isn't in any immediate danger of dying. Tell her to calm down or you may have to have the police remove her from the scene.
D) Tell the mother you can see how upset she is and that it would be better if she went inside the house because watching her daughter's treatment is so upsetting to her.

A