To shock employees, to teach rebellious employees a lesson, to send a message to employees to leave the division, and to build documentation of poor performance are all reasons to ___________ employee ratings

If the average number of customers in a queue is 9.6, the number of customers in the system is 10, and the arrival rate is 2 customers per minute, what is the probability that at least one customer is in the system?

A) 0.8 B) 0.2 C) 0.6 D) 0.4

For a fund raiser, the local chapter of Pie Eaters Anonymous is offering a set of silver pie pans worth $1000. Each of the 1200 raffle tickets cost $2. What is the expected value for this raffle?

A) -$1.17 B) $2 C) $1400 D) -$0.01