A guests perception of the relationship between what was paid for a hospitality product or service relative to what received for the payment is called

To help define its business, an organization can start by

A. looking at the set of organizations that sell similar offerings. B. determining how employees share and learn information. C. determining what types of objectives are challenging yet attainable. D. expressing the fundamental and enduring principles that guide its conduct over time.

The interest rate that investors demand to earn for loaning their money is known as the ________

A) yield to maturity B) coupon rate C) differential rate D) market interest rate