Which of the following is an outcome of a high performance work system?
A. higher productivity
B. decreased product quality
C. employee turnover
D. decent customer satisfaction
E. meeting basic goals
A. higher productivit
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Protectionist policies may also lead to ________
A) price inflation B) increased choices for buyers C) easy availability of products D) high incentive to improve quality
Which of the following, if true, most clearly puts the workers in the preparation division at risk of repetitive stress injuries?
A) The full-time employees have worked in the preparation room together for several years. B) When part-timers quit or fail to show up, the regular employees have to pick up the slack so orders go out on time. C) The cheeses that come off the production belt typically weigh 30 pounds before they are cut up. D) The preparation team has developed a very strict routine, with the same workers specializing in chores that they can do quickly and efficiently. E) Shipping cheeses requires certain procedures to ensure consistency of quality and quantity.