A number of events and forces in the business environment have shaped the move in career development from corporate to individual responsibility, including:

Service quality is measured using:

A) engineering metrics. B) survey instrument administered to customers. C) physical metrices. D) statistical tools.

The Fair Labor Standards Act requires employers to pay covered employees at least the federal minimum wage and overtime pay of one-and-one- half-times the regular rate of pay for work exceeding a 40-hour week

Indicate whether the statement is true or false