Revenue management system (RMS) consists of all of the following EXCEPT:
a. forecasting demand.
b. allocating perishable assets.
c. deciding when to overbook and by how much.
d. adding peripheral goods.
D
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A great manager can inspire employees professionally and personally
Indicate whether the statement is true or false.
Which of the following is the last step in the Kotter's eight-step plan for implementing change?
A) Form a coalition with enough power to lead the change. B) Establish a sense of urgency by creating a compelling reason for why change is needed. C) Communicate the vision throughout the organization. D) Reinforce the changes by demonstrating the relationship between new behaviors and organizational success. E) Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.