What is assertiveness?
a. Not expressing your needs or ideas when it would be beneficial to do so.
b. Trying to get what you want through sarcasm, insults, or put-downs.
c. Expressing your rights and feelings without violating the rights of others.
d. Putting another person's needs ahead of your own.
C
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What is the ability to understand and respond helpfully to another person's distress?
Sadness Empathy Thoughtfulness Apathy
Suppose your friend has just taken a job that is strongly associated with job burnout. To help him cope, you could point out that all of the following pieces of advice help prevent burnout EXCEPT:
a. he should be realistic, rather than optimistic, about how much impact he can have b. he should try to keep his personal life separate from his work c. he should try to dedicate his professional life to the people he is trying to help d. he should develop interests outside of his job