After the need has been determined, the next step in the buying process is to determine the characteristics of the product or service needed as specifically as possible

Marta is worried that the facilities at Linden State are not as up-to-date as they could be with respect to wi-fi access and the availability of classes on-demand using podcasts, social networking, and other digital advances

Which generation is likely to notice this deficiency the most? A) the children of the Baby Boomers B) the Baby Boomers C) the Post-Millennials D) Gen X

Under Superfund legislation, to what extent must a hazardous waste site be cleaned?

a. Reasonable conditions under the circumstances. b. A safe level for the area in which it is located. c. Pristine condition, regardless of cost. d. To the condition of the property before the hazardous waste was dumped on it.