__________refers to the inability of services to be stored, warehoused, or inventoried
Fill in the blanks with correct word.
ANSWER: Perishability
Services are intangible, inseparable, heterogeneous, and perishable. Perishability refers to the inability of services to be stored, warehoused, or inventoried.
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Unilever makes Rexona deodorant and antiperspirant, a leading brand of deodorant and antiperspirant
Because the worldwide market for deodorants and antiperspirants is growing rapidly, Rexona would be classified as a ________ on the BCG growth-market share matrix. A) problem child B) dog C) cash cow D) star E) question mark
The Hawthorne effect refers to the observation that
a. an increase in illumination increases productivity. b. employees crave attention. c. people perform better when they receive attention. d. if you are nice to people, they will be productive.