________ is the conscious analysis of any impending message exchange and the conscious choice of the media to be used

This type of learning occurs when the basic assumptions and processes of the organization are challenged, and novel ways of seeing problems and possibilities are fostered

A) adjusted (single loop) B) generative (double-loop) C) adaptive (single-loop) D) generic (double-loop)

Critical listeners ________

A) ? B) ?use totally different skills than they use for comprehensive listening. C) ?should be less critical when they listen to a speaker who affirms their ideas. D) ?should avoid speakers they disagree with. E) ?don't worry about comprehensive listening.