A widespread example of using information technology to enhance customer service is the use of apps for mobile devices that enable consumers to deposit a check

Tables of contents help readers in two ways: (1) they outline the structure of the document and thus provide insight into the document's organization, and (2) they _________________

a. identify publication information b. provide information about the author c. provide the page numbers for all sections and subsections d. identify the relevant information in the document

Nero files a suit against Omar. Before the case goes to trial, they enter into a settlement agreement that stipulates "neither party will disclose the terms to anyone" except their attorneys. Nero tells Pilar, his significant other, that he is satisfied with the result. Pilar repeats Nero's comments in a post on Facebook. On learning of the post, Omar asks a court to invalidate the agreement

Most likely, the court will hold that the agreement is a. no longer enforceable because Nero breached it. b. enforceable because Pilar is not a party to it. c. enforceable because Nero's comments are outside the agreement. d. enforceable because Nero did not criticize the terms.