If your audience is bogged down and has become confused and bored, which aspect of clarity have you most likely neglected?

A group comprised of seven members was discussing an issue. All the members spent a fair amount of time debating and analyzing the problem at hand. What logical step should the group take next?

a) Initiatin b) Summarizing c) Elaborating d) Coordinating

Any communication that indicates interpersonal warmth and closeness is known as ________

A) immediacy B) idiocy C) idealistic D) incredible