While managing requires inspiring people to attain the vision; leadership goes beyond this by creating the vision.

According to Dennis Rook, a key aspect of a ritual is ________

A) artifacts B) scripts C) performance roles D) all of the above

A stakeholder is:

A) a disinterested third party in a negotiation B) a member of a foreign government C) a person or group with a vested interest in a firm's well-being D) a lobbyist for a company