Which of the following would not be a goal when responding to routine replies from others?
A) Explain why you can comply with the request.
B) Communicate the information needed.
C) Answer all questions.
D) Provide all necessary details.
E) Leave the reader with a good impression of you and your company.
Answer: A
Explanation: A) When you are responding positively to a request, sending routine announcements, or sending a positive or goodwill message, you have several goals: to communicate the information or the good news, answer all questions, provide all required details, and leave your reader with a good impression of you and your firm.
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