According to the expectancy violation model, which of the following will NOT influence our
response to a message?
A) the status of the communicator
B) the credibility of the communicator
C) the attractiveness of the communicator
D) the aggressiveness of the communicator
D
Communication & Mass Media
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Calling another person incompetent or untrustworthy during a conflict is characteristic of a _____ conflict orientation
A) face orientation B) face-detracting C) face-maintaining D) face-enhancing
Communication & Mass Media
Words that stimulate a negative emotional response in listeners is called:
A. sound bite. B. complex message. C. trigger word. D. loaded phrase.
Communication & Mass Media