Which of the following is NOT a type of direct financial payment?
A) wages
B) insurance
C) incentives
D) commissions
Answer: B
Business
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Social cognitive theory is most strongly associated with which of the following concepts?
A) punishment B) modelling C) partial reinforcement D) extinction E) delayed reinforcement
Business
Tommy Gray attempts to deliver customer satisfaction every day in his Audio Expressions installation business. He is a smart operator who knows that the key to this goal is to match ________ with ________
A) company performance; competition B) company performance; competitive prices C) relationship building; performance tools D) company performance; unique products E) customer expectations; service quality
Business