Robert is dealing with the topic of recycling and after having talked with his classmates realizes they are, at best, apathetic. To which step of the motivated sequence will Robert have to pay special attention?

Mentors may actually __________ their own value to the organization by working with new employees

a. increase b. decrease c. maintain d. influence

BioTech University has a large Biology Department, with 38 faculty members teaching, 25 of whom are adjuncts (part-time professors). For the sake of efficiency, every three years a committee of 10 full-time faculty members decides what textbook will be used in the basic biology foundation course. By using ________ decision making, the BioTech Biology Department saves the faculty's time for other pursuits for the department.

A. consensus B. expert opinion C. minority rule D. majority rule