The term object language, or material culture, refers to the value of the material artifacts given to the parties involved in order to show our goodwill

Alexis chooses to manage her team through a management-by-exception approach. She only becomes involved if there's a problem. Which of the following would BEST describe Alexis's leadership approach?

a. servant leadership b. transformational leadership c. transactional leadership d. passive leadership

Spotlighting customer-generated negative reviews can be beneficial to the company because it demonstrates that the company values customer input even if it's negative

Indicate whether the statement is true or false