What is the statement "I have decided to turn down your request" an example of?
A) Conjunctive, not disjunctive communication
B) Owned, not disowned communication
C) Problem oriented, not person oriented communication
D) Specific, not global communication
Answer: B
Explanation: A) Incorrect. Conjunctive communication is a focus on statements that flow from what has previously been said and that facilitate interaction. This statement is an example of owned, not disowned, communication.
B) Correct. Owned communication uses first-person nouns and verbs so that the communicator takes responsibility for a decision or opinion.
C) Incorrect. Problem-oriented communication is a focus on problems and issues that can be changed rather than people and their characteristics. This statement is an example of specific, rather than global, communication.
D) Incorrect. Specific communication is a focus on specific events or behaviors to avoid general, extreme, either-or statements. This statement is an example of global, rather than specific, communication.
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