Service ________ means that the quality of services depends on who provides them as well as when, where, and how they are provided

A) intangibility
B) inseparability
C) variability
D) perishability
E) heterogeneity

C

Business

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What is the most critical aspect of strategic control?

A) control of firm's financial resources B) control of a firm's marketing plans C) quality control D) control of labor issues

Business

On January 1, 2011, P Company purchased all of the outstanding common stock of S Company. Which of the following represents the worksheet entry needed to consolidate the balance sheets of the two companies?

a. Investment in S XXX Common stock XXX Retained earnings XXX b. Investment in S XXX Retained earnings XXX c. Common stock XXX Retained earnings XXX Investment in S XXX d. Retained earnings XXX Investment in S XXX

Business