According to Fine & Buzzanell, (2000) leadership as ________ means "doing things for others that enable them to do their jobs_ taking obstacles out of employees' way rather than putting them up."

When a listener is able to understand the speaker’s total message, the verbal and the nonverbal as well as the content and feelings, the listener is involved in ________ listening

Fill in the blank(s) with the appropriate word(s).

The text suggests three questions for selecting and narrowing a topic. Which of the following is one of these questions?

A) Who do I know in the audience? B) What is the occasion? C) What is my experience in public speaking? D) What are my personal feelings on giving speeches?