The ______ of an inverted pyramid piece is meant to capture as much important information as possible.

Online writing may includ

a) interactivity. b) live capability. c) audio. d) all of the above.

While the speaker is talking, an audience member gestures?smiling, nodding, and leaning forward?to show that she is listening. These behaviors are called

a. listener biases. b. tonal languages. c. backchannel cues. d. display rules.