All of the following are considered to be obstacles that make it difficult to receive stimuli from our environment EXCEPT

a. message overload.
b. preoccupation.
c. message complexity.
d. selective listening.
e. active listening.

e

Communication & Mass Media

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What strategy(ies) will help eliminate training problems?

a. Conducting a focus group b. Conducting a pilot test c. Having an expert review the material d. All of the above

Communication & Mass Media

The type of outline that keeps speakers from reading a speech word for word is a ______________________

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media