When you can choose your own group members you should seek people who are new to group work and who think they won't like it so you can control them

________ are planned conversations that need to be prepared

a. Interviews b. Open questions c. Closed questions d. Persuasions

By studying public speaking, you can potentially benefit in all of the following areas EXCEPT

A) social abilities. B) academic skills. C) career skills. D) conflict resolution.