List three kinds of certification that are common among workers in the information technology and user support fields.
What will be an ideal response?
Any three of the following:
Formal education that results in a certificate, diploma, or degree
Vendor-specific product knowledge and skill certification
Industry-standard knowledge and skill certification in a specific area, such as hardware, networking, or support
Certification that measures the fitness of a support group against industry-standard criteria
Computer Science & Information Technology
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A Baltimore business that once used in-house employees but now has those services done by a Hong Kong company is engaging in ________
Fill in the blank(s) with correct word
Computer Science & Information Technology
If a document has multiple sections, the section number is indicated with the header and footer
Indicate whether the statement is true or false
Computer Science & Information Technology