A speaker’s voice is a key component in the development of a conversational and relational style of delivery, which is accomplished in part though variation of pitch, rate, pauses, and volume. This statement refers to which component of effective delivery?

a. Eye contact
b. Personal appearance
c. Vocalics
d. Body Position

c. Vocalics

Communication & Mass Media

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All individuals communicate in the same ways.

a. True b. False

Communication & Mass Media

Consumer confidence in most organizations is currently high

Indicate whether the statement is true or false

Communication & Mass Media