A retailer seeks store loyalty, as well as greater channel control. Which branding philosophy should the retailer use?

Lighter-toned Hispanics, East Asians, and Asians, among others, all have experienced serious color issues within their cultures.

a. true b. false

Which of the following is not a benefit of alternative dispute resolution?

a. Cost savings b. Speedier resolution c. Present the case before a neutral jury d. Maintain a level of privacy and confidentiality