A sports analyst is giving a presentation entitled, “Football and Soccer: What’s the Difference?” This speech will focus primarily on

"Deforestation by lumber interests and toxic-waste dumping are major environmental problems in the United States today." What is wrong with this central idea?

a. It is not audience-centered. b. It contains more than one idea. c. It is too vague. d. It is not a declarative sentence.

Which of the following, according to the author, is the best technique for gathering data in any organization?

a. auditing b. interviews and questionnaires c. operational performance data d. trained observation e. none of these