In 2005, a woman in San Jose was arrested and accused of putting a human finger in her Wendy’s chili and claiming she found it there. The type of crisis that Wendy’s faced is classified as:

a) mega damage.
b) an organizational misdeed.
c) human breakdown.
d) rumor.

ANS: d

Communication & Mass Media

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In The Three Little Pigs, which story component is represented in the following excerpt? "The wolf was very angry. ‘I'm going to climb down your chimney and eat all of you up,' he laughed, ‘including your chinny chin chins.'"

a. background information b. character development c. action or conflict d. high point or climax e. punch line

Communication & Mass Media

You are presenting a speech in class on a topic that you know to be highly controversial. Using a hypothetical topic, develop a questionnaire to find out as much as possible about your audience's attitudes, beliefs, and values concerning this topic. Use both open-ended and closed-ended questions

What will be an ideal response?

Communication & Mass Media