In a product division structure, a centralized set of support functions services the needs of a number of different product lines

A cover letter should include all the following, EXCEPT:

a. identification of the research firm conducting the study b. acknowledgement of reasons for nonparticipation in surveys. c. the sampling method used in selecting the sample. d. the approximate time needed to complete the survey. e. advance thank-you statement for willingness to participate.

Which of the following pieces of information may an apartment property manager gather about applicants?

A. Age B. Employment history C. National origin D. Social affiliations