Brainstorming is especially useful when a problem-solving small group is trying to generate potential solutions.

As explained in your textbook, the leadership needs faced by all problem-solving small groups include

A. participation needs. B. task needs. C. agenda needs. D. All of these answers are correct. E. Both agenda needs and participation needs.

Statements that listeners regard as true are called __________.

A. beliefs B. values C. perceptions D. allusions