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Hank is an assistant marketing director for a firm in a market with many low-margin customers. What type of relationship with these customers would be the most profitable for him?

A) full partnerships B) basic relationships C) causal relationships D) club marketing programs E) inverse relationships

Which one of the following statements best describes compensable factors?

(a) statements that define the specific attributes of a particular job more precisely (b) relatively abstract and complex qualities and features that relate to all kinds of jobs (c) skills used in solving growing related problems in jobs (d) physical working conditions surrounding a job