An electronics manufacturing company is launching a new product, and wants to motivate its target customers, and share all related information. Which concept should the company use?

Wayne is a team leader and a workaholic. Because of this, he typically calls meetings for late in the afternoon when most of the team members are getting ready to leave for the day

During one such meeting, Bradley, one of his team members, pointed this out to Wayne. Wayne was very receptive to Bradley's input and apologized to the team for his inconsiderate behavior. He also asked people to come forward if there were any other issues pertaining to his or the organization's style of working. Which characteristic of an effective team member did Wayne display in this situation? a) Opennes b) Action orientation c) Experience d) Problem-solving skills

Competent listening is characterized as an active behavior that __________.

A. needs little effort to acquire B. is mostly physiological C. requires conscious participation D. comes naturally to everyone