The "full cost view of maintenance" results in more firms choosing a policy of breakdown maintenance, when compared to the "traditional view of maintenance."

Before signing a check, the controller or the treasurer should examine the purchase order, the invoice, and the receiving report to determine that the company received the goods and that the company is paying only for the goods received

Indicate whether the statement is true or false

Which of the following best describes operational procedures?

A) They are activities that establish both the separations and the linkages between work groups and individuals. B) They are various things and activities in and around the organization that maintain or strengthen company values. C) They are organizational activities that tend to support the acceptance of shared values by employees. D) They are processes by which the new employee learns the shared values of the organization. E) They are sequenced, routine work tasks that are believed to be best for getting work done efficiently.