A key driver of shareholder value is the aggregate value of the customer base. Identify the five strategies employed by successful companies to improve the value of their customer base

What will be an ideal response?

Winning companies improve the value of their customer base by excelling at the following five strategies:
1. Reducing the rate of customer defection
2. Increasing the longevity of the customer relationship
3. Enhancing the growth potential of each customer through "share-of-wallet," cross-selling, and up-selling
4. Making low-profit customers more profitable or terminating them
5. Focusing disproportionate effort on high-value customers

Business

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The following data represents the number of home runs that Ryan Howard, a Major League Baseball player for the Philadelphia Phillies, hit over a six-year period

22 58 47 48 45 31 The median for this data set is ________. A) 45 B) 46 C) 47 D) 48

Business

On January 1, 2016, Parent Company acquired 80% of the common stock of Subsidiary Company for $560,000 . On this date Subsidiary had total owners' equity of $540,000, including retained earnings of $240,000

During 2016, Subsidiary had net income of $60,000 and paid no dividends. Any excess of cost over book value is attributable to land, undervalued $10,000, and to goodwill. During 2016 and 2017, Parent has appropriately accounted for its investment in Subsidiary using the cost method. On January 1, 2017, Parent held merchandise acquired from Subsidiary for $10,000 . During 2017, Subsidiary sold merchandise to Parent for $100,000, of which $20,000 is held by Parent on December 31, 2017 . Subsidiary's usual gross profit on affiliated sales is 40%. On December 31, 2017, Parent still owes Subsidiary $20,000 for merchandise acquired in December. On January 1, 2017, Parent sold to Subsidiary some equipment with a cost of $50,000 and a book value of $20,000 . The sales price was $40,000 . Subsidiary is depreciating the equipment over a five-year life, assuming no salvage value and using the straight-line method. Required: Complete the Figure 4-4 worksheet for consolidated financial statements for the year ended December 31, 2017 . Figure 4-4 Trial Balance Eliminations and Parent Sub. Adjustments Account Titles Company Company Debit Credit Inventory, December 31 100,000 80,000 Other Current Assets 253,000 450,000 Investment in Sub. Company 560,000 Other Long-Term Investments 50,000 30,000 Land 140,000 70,000 Buildings and Equipment 315,000 400,000 Accumulated Depreciation (208,000) (110,000) Other Intangibles 60,000 Current Liabilities (150,000) (100,000) Bonds Payable (100,000) Premium on Bonds Payable (5,000) Other Long-Term Liabilities (200,000) (150,000) Common Stock – P Co. (200,000) Other Paid in Capital – P Co. (100,000) Retained Earnings – P Co. (421,000) Common Stock – S Co. (100,000) Other Paid in Capital – S Co. (200,000) Retained Earnings – S Co. (300,000) Net Sales (600,000) (380,000) Cost of Goods Sold 350,000 180,000 Operating Expenses 140,000 100,000 Dividend Income (24,000) Gain on Sale of Equipment (20,000) Dividends Declared – P Co. 60,000 Dividends Declared – S Co. 30,000 Consolidated Net Income NCI Controlling Interest Total NCI Ret. Earn. Contr. Int. 12-31 0 0 Consol. Control. Consol. Income Retained Balance Account Titles Statement NCI Earnings Sheet Inventory, December 31 Other Current Assets Investment in Sub. Company Other Long-Term Investments Land Buildings and Equipment Accumulated Depreciation Other Intangibles Current Liabilities Bonds Payable Premium on Bonds Payable Other Long-Term Liabilities Common Stock – P Co. Other Paid in Capital – P Co. Retained Earnings – P Co. Common Stock – S Co. Other Paid in Capital – S Co. Retained Earnings – S Co. Net Sales Cost of Goods Sold Operating Expenses Dividend Income Gain on Sale of Equipment Dividends Declared – P Co. Dividends Declared – S Co. Consolidated Net Income NCI Controlling Interest Total NCI Ret. Earn. Contr. Int. 12-31

Business