A customer ________ is any occasion on which a customer encounters the brand and product from actual experience to personal or mass communications to casual observation
A) touch point
B) point of order
C) point of difference
D) pivot point
E) point of parity
A
Business
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A change in flight patterns that caused a loss in property value would be an example of:
A. Aviation Obsolescence B. Physical Obsolescence C. Economic Obsolescence D. Functional Obsolescence
Business
What is the profitability index of a project that has an initial cash outflow of $600, an inflow of $250 for the next 3 years and a cost of capital of 10 percent?
A) 0.667 B) 2.036 C) 1.036 D) 2.739
Business