A technician has just installed a wireless access point in a customer's home office. While testing the network and browsing the Internet, the technician finds that the connection is not stable, speeds are slow, and websites sometimes do not load. Which of the following should the technician do FIRST?

A. Re-enable the broadcasting of the access point's SSID so it is visible to mobile devices.
B. Use a WiFi analyzer to ensure neighboring networks are not using the same channel.
C. Reconfigure network devices to use static IPs instead of DHCP-assigned addresses.
D. Change the signal encryption from WPA2 to WEP to ease transmission overhead

Answer: B. Use a WiFi analyzer to ensure neighboring networks are not using the same channel.

Computer Science & Information Technology

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