Which situation illustrates the economic imperative of studying intercultural communication?

a. A company hires an overseas call center to handle its customer service calls, but customers soon complain that the customer service representatives are disrespectful.
b. A U.S. publisher outsources its production to a printer in China. The printer then violates the terms of the contract by demanding full payment before delivery.
c. A man moves to the United States and starts a business importing wine from his family’s vineyard back home in Argentina.
d. A Chinese restaurant sees its business decline due to the rising popularity of other ethnic cuisines.

a. A company hires an overseas call center to handle its customer service calls, but customers soon complain that the customer service representatives are disrespectful.

Communication & Mass Media

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__________ is another term for logical appeal

Fill in the blanks with correct word

Communication & Mass Media

Arise Industries employs a large number of their employees from various countries. Although these employees work from remote locations, they are connected to the company headquarters through telephone lines or satellite transmission

Arise Industries is an example of which type of organization? a) Virtua b) Tall c) Flat d) Wide

Communication & Mass Media