Focusing on your ideas, looking at the listeners, and relaxing your body are practical ways to communicate confidently

Constructive critiques should adopt a liberal use of "you" language so that the speaker knows exactly what he or she needs to improve

Indicate whether the statement is true or false

The group problem-solving method depends on correctly identifying the __________.

a. problem b. member with the weakest discussion skills c. group’s overall goal d. limitations of group power