A ________is a situation in which people's understanding can be changed through messages

What does the text suggest regarding the inclusion of references on a résumé?

A. List them at the bottom of the first page. B. Avoid listing them on the résumé; provide them in your cover letter. C. Never provide any references to a potential employer. D. List them on a separate page; provide only if requested.

What member behaviors are especially counterproductive to critical thinking during group discussions?

What will be an ideal response?