A tribute speech given at the memorial or funeral that praises someone’s life and accomplishments is called a .

The understanding stage in the listening process involves

A) decoding a message exactly the same way as it was encoded by the speaker. B) grasping both the thoughts that were expressed and the emotional tone that accompanies them. C) anticipating what the speaker will say next. D) tuning out the emotional element of the message and focusing only on the content of what is being said.

During which portion of a small group meeting do members discuss the tasks at hand, including problem solving, the sharing of information, and goals?

A. feedforward B. business C. feedback D. closing