A well-known study by Carl Larson and Frank LaFasto concludes that "in every case, without exception, where an effectively functioning team was identified," it had

a. competent group members.
b. a clear, understandable goal.
c. a results-driven structure.
d. principled leadership.
e. external support and recognition.

b

Communication & Mass Media

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After the staff meeting, Jim wanted to be sure that he understood what he was to include in next week's

report, so he approached his manager to ask for clarification. By doing so, Jim was demonstrating what important aspect of listening? A) checking for accuracy B) giving feedback C) getting feedback D) evaluating the message E) challenging the speaker

Communication & Mass Media

What is the most common setting or reason for a commencement speech?

a. a funeral b. a new building c. a graduation d. a transgression

Communication & Mass Media