Restaurants are often quite theatrical in their use of physical evidence (such as furnishing, décor, uniforms, lighting, and table settings)

A credit-shelter trust provides only income for the surviving spouse for life, yet leaves the principal untouched for someone else when the surviving spouse dies.

a. true b. false

How can good organizational techniques save the audience time?

A) By eliminating emotionally charged ideas B) By presenting evidence before the main idea C) By understanding audience preferences D) By using a medium that creates urgency E) By making the message brief and efficient