Which is an effective principle for providing feedback?

A) Focusing feedback on persons rather than behavior pinpoints directly the problem
B) Focusing feedback on inferences and judgments eliminates blocking behavior
C) Focusing feedback on the amount of information the recipient can use helps team members
D) Focusing feedback immediately is more important than looking for the appropriate time

Answer: C
Explanation: A) Incorrect. Feedback should focus on the specific behavior, rather than on the person.
B) Incorrect. Feedback should focus on observations, rather than on inferences.
C) Correct. This is because information overload causes people to stop listening. Not enough information leads to frustration and misunderstanding.
D) Incorrect. Feedback should be given at an appropriate time and place, rather than immediately or at your convenience.